Refund policy

Unwanted goods may be returned for a refund within 7 days from having received your order, on condition that the goods are returned in their original packaging, unused and along with all of the original contents. Delivery fees will not be refunded and the cost of returning the goods will be for your account.

Goods carry a 12 month Aquasports warranty on defects on all tubes. Goods must be returned to us for assessment and once Aquasports confirms the nature of the defect it will either be fixed or the defective part replaced at our discretion. The 12 month warranty supersedes any warranty on packaging.

Please note Aquasports will carry the warranty directly not the manufacturer of the tube.

• Exclusions:
  • Normal wear and tear.
  • Punctures, cuts, or abrasions.
  • Improper use, neglect, or lack of maintenance.
  • Over-inflation or damage caused by improper assembly/storage.
  • Commercial use 
  • Sun/UV damage or degradation.

Prior to returning faulty or unwanted products please contact us first so that we can provide you with the necessary details to effect the return to us.